p.21 Activity 1
John could improve his working style by using ICT.
GPS - John could make sure he has no delays because of finding new customers, he would always be able to find the best route to take. It would also mean that he would not have to carry around a large road atlas.
PDA - This could help John in many ways. He could do some office work during working hours instead of having to spend 2 hours a day completing administration work. He could use reminders and send emails while on the job to his collegues to send information there and then to save time after his long journeys.
Software - Office software would help John save and arrange his work properly (Microsoft Access/Excel). After each day he could change and input information from that day, this would also decrease his time spent on making sure his administration is handled properly.
Having a mobile phone could also stop any delays that John might encounter, he could call customers for directions and he could inform his collegues of any problems he could have.
Disadvantages?
Having PDA's and mobile phones could mean that John can be contacted whenever he is needed for work, which could be interruptive for him.
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